"Our customers comment on the on hold messages they hear, ask questions about services and have a very positive attitude after being on hold. Customer Care's entire staff is very responsive and thorough when making copy changes and your digital on hold messaging equipment has proven to be reliable and trouble free."
"You have quite an operation going,
and your on hold messaging service is even more to rave about. During our
initial script set up with Customer Care, your people worked efficiently and
expediently to make the necessary on hold message changes. They seem to love
their work and carry out their duties both competently and enthusiastically."
"Our customers are wowed over our new on hold recording. The quality of the marketing production is top notch, and the set up was a breeze.""We would like to express our sincere appreciation for a job well done. It has been a pleasure working with a professional on hold messaging company like yours. Keep it up!"
"When Cardinal Health, Medical Products and Services, Southeast Region decided to purchase an on-hold messaging system, we did our research. We found Customer Care to have all the features we require: the latest technology, unlimited copy changes and no long-term commitment, along with a 17 year track record of satisfied customers. Also, their pricing is the best that we found in the industry. Customer Care has been responsive and easy to work with."
FEDERAL CREDIT UNION
"We comparison shopped other messaging?on hold companies before choosing Customer Care and you came out the leader by far. Customer Care is inexpensive, accommodating, FAST, professional and just all around wonderful."
"We tried other messaging on hold services in the past and found it very difficult to coordinate copy, voice talent and technical aspects of on hold equipment.??Messages on Hold by Customer Care quality of production and our experience to change our copy has been great, a very user friendly process. Your staff members are extremely helpful and professional. Our callers are now prompted by our marketing message to ask about our services giving us the opportunity to tell them more."
L. FRIEDMAN, DDS
"I have used other messaging on hold companies in the past and find Customer Care to be much better. Since installing our on hold message system almost 7 years ago, I have had no problems with the message on hold equipment and have found making copy changes fast and easy. I would not hesitate to recommend Customer Care to anyone looking for a quality, affordable on hold messaging system."
"I have used Message On Hold by
Customer Care for approximately eleven years and have been very impressed
with the response from patients and callers as well as my fellow colleagues.
Several of my fellow physicians have asked about the on hold messaging system
and instituted the very same program for their own offices."
"I would highly recommend Messages On Hold by Customer Care to other physicians and professionals who feel there is a need to educate their existing patients, clients and customers."
"Grande is the largest bundled broadband service provider in Texas, providing high-speed Internet, local and long-distance telephone and cable television services to thousands of residential and business customers. With so much to offer, we needed a reliable, affordable and cutting-edge company like Customer Care Messages on Hold to help us manage the large volumes of calls we get each day while we communicate and market our services and specials. Customer Care Messaging on Hold has delivered what they promised with professional and experienced staff."